Hla mus rau cov ntsiab lus xub thawj
Cov Ntsiab Lus Xub Thawj

UnitedHealthcare Community Plan of Virginia - Cardinal Care

Medicaid

Keeping our families healthy is a top priority for UnitedHealthcare. UnitedHealthcare works with the State of Virginia to provide high-quality health care coverage. Our Cardinal Care Medicaid plan covers eligible families, pregnant women, infants, children and adults. The plan also offers extra support and care to adults and children with a disability, long-term illness or special health care needs.

UnitedHealthcare Community Plan of Virginia offers a range of benefits along with extras that other plans don’t cover. 

 

  • UnitedHealthcare Community Plan of Virginia - Cardinal Care Steps to enroll (Qhib hauv phab tshiab)
  • Tshawb xyuas Kev Tsim Nyog tau txais (xws lis qhib qhov rai)

Cov Kev Pab thiab Cov Yam Ntxwv

Preventive and Routine Care

Get the care you need to stay healthy — or to get better if you are injured or sick. Cov kev pab tswv cuab muaj xws li: 

  • Choice of Doctor.  Find a doctor you trust in our network. 
  • Hospitalization.  You pay nothing for care in a hospital. 
  • Lab and X-rays.  Lab tests, x-rays and diagnostic imaging are covered. 
  • Medicines.  Fill prescriptions at local pharmacies. 
  • No Copays.  There are no copays for covered drugs. 
  • NurseLine.  Speak with a registered nurse 24/7. 
  • Pregnancy Care.  Extra care and support for both you and your baby. 
  • Shots and Vaccines.  Routine shots to help protect against illness. 
  • Therapies.  Physical or other therapy to help you be your best. 
  • Transportation.  We pay for rides to and from medical visits and the pharmacy. 
  • Virtual Care/UHC Doctor Chat. Chat with a doctor 24/7.  
  • Vision Care.  Covers eye exams and glasses every two years. Members under 20 may qualify for glasses every year. 
  • Well Visits.  Annual physical exams, checkups, shots and lab tests. 
  • Unlimited Doctor Visits.  See your doctor as often as needed. 
  • Urgent Care.  Convenient care for a sudden illness or injury. 

Nws tsis yog ib qho yooj yim mus ntsib kws kho mob koj tus kheej. Cov kev siv cuab yeej ntsib kws kho mob nyob deb sib tham (virtual visits los yog telehealth) cia koj tau tham nrog koj tus kws kho mob 24/7 siv koj lub computer, tablet los yog smartphone. Telehealth yog ib qho kev xaiv zoo los kho cov mob uas muab cov kev kho mob li ib txwm ua los. Ntawm no yog ib txhia ua piv txwv:

  • Mob khaub thuas, mob khaub thuas loj, thiab kub taub hau
  • Hnoos, mob, thiab mob qa
  • Kev fab tsis haum rau lub cev, daim tawv nqaij ua pob khaus, thiab khaus
  • Mob txoj hlab zis/zais zis
  • Mob pob ntseg
  • Kab mob sinus
  • Migraine/mob taub hau
  • Thiab ntau yam ntxiv

To download the app, search for “UHC Doctor Chat” on the App Store® or Google Play®, or visit www.uhcdoctorchat.com.

Mental health is as important as physical health. That's why we have coverage for both.  This includes:  

  • Comprehensive evaluation and assessment services 
  • Mental health, addiction, and recovery treatment 
  • Medication management 
  • Person-centered care planning and coordination 
  • You or a loved one may experience a mental health crisis and need extra support.  Benefits include: 
    • Short-term crisis response programs 
    • Referral and linkage to other community-based services 
    • Mental health case management 
  • Your child may also benefit from specialized care.  Services for qualifying members include:  
    • Home-based or community-based assessment and treatment 
    • Treatment foster care case management 
    • Therapeutic day treatment 
    • Residential treatment and therapeutic group homes 

An ounce of prevention can be worth a pound of cure. It can also be worth great rewards.

Earn great gifts for you or your child by doing things like:

  • Completing well-child exams
  • Getting lab tests
  • Recording the family's health activities

Sometimes you might need a little extra help using your health plan. For those times, you can rely on:

  • Transportation. We pay for rides to and from medical visits or the pharmacy.
  • NurseLine℠ Call our nurses for advice 24/7.
  • Interpreters. An interpreter can go with you to medical visits.
  • Language Help. Translated medical materials are available at no cost.
  • Member Services. Your benefit questions are answered 24/7.

Below are a few additional benefits and services. Our full list can be found here.  Lus Askiv | Español

  • One Pass Fitness - Unlimited access for members age 18 and up to 300+ gyms and Premium YMCAs in Virginia over 20000 digital on-demand and livestream classes
  • Sticks for Kicks Plus! - Vaccine incentives up to $50 at Footlocker or Walmart for members up to age 18
  • Pregnancy Support - Up to $100 in gift card rewards, connections to helpful information and community services, and extra support during and after pregnancy
  • Home meals delivered - 14 free meals conveniently delivered to a member's home after a hospital stay
  • Mental health support (AbleTo) - The #1 app for stress, anxiety and depression, with over 3.5 million users.
  • WW (Weight Watchers) vouchers - Attend 13 Weight Watchers meetings per year for qualified members ages 18 and up - at no cost
  • Housing transition assistance - $40 gift cards to reimburse housing application fees 
  • Routine vision - 1 routine eye exam every year for ages 20 and under; 1 routine eye exam every 2 years for ages 21+
  • Menstrual supplies - Eligible members ages 11–49 can receive free period- absorbing underwear
  • Rides to non-medical sites - Get round-trip rides to places of worship, grocery stores, public libraries, gym/fitness centers and other approved locations (12 round-trip rides per year)
  • GED support - GED support Study plans, online testing and free 24/7 tutoring for members who want to get a diploma
  • Boys & Girls Club - Registration/membership at no cost for members up to age 18; excludes summer camp
  • Smartphone - Free smartphone with unlimited minutes and texts, plus 10 GB of free mobile hotspot data
  • Asthma Support - Free hypoallergenic mattress cover and pillowcase for members with asthma

Boys and Girls Club

Free registration fee at a participating Boys and Girls Club of America.

  • For all school-aged members between the ages of 5 and 18
  • Present your United ID card at the time of registration

Call Member Services for participating clubs.

Care Manager

Care Management, as needed

  • If you have significant health care needs, you will receive care management. Care management helps to improve the coordination between your different providers and the services you receive.
  • A care manager is someone from UnitedHealthcare Community Plan with special health care expertise who works closely with you, your providers, family members, and other people in your life to understand and support your needs and goals.

Cov kev pab cuam zuaj tu ib ce

We cover chiropractic services for Medicaid members under age 21 when medically necessary. Members over age 21 can get up to six visits a year with an in-network chiropractor.

Kev Xaiv Tus Kws Kho Mob

Each member can choose a primary care provider (PCP). Siv peb Lub Cuab Yeej Nrhiav Kws Kho Mob txhawm rau los saib seb koj tus kws kho mob puas nyob hauv peb lub network.

Koj tus PCP yog koj tus kws kho mob tseem ceeb rau:

  • Preventive care.
  • Treatment if you are sick or injured.
  • Referrals to specialists for certain conditions.

For members who don’t have a doctor or whose doctor is not in our network, we can help find a new one close by.
 

Kho Hniav

Dental care is managed by DMAS. The Dental Benefits Administrator, DentaQuest, provides dental services for adults and children. For more information, call 1-888-912-3456, TTY 1-800-466-7566 or visit  dmas.virginia.gov/dental

Diabetes Care

Yog koj muaj mob ntshav qab zib, peb yuav pab ua kom lub neej yooj yim me ntsis rau koj. Koj yuav tau txais tshuaj, cov khoom siv thiab kev kawm los pab koj kom noj qab nyob zoo.

Our diabetes program also includes self-care training and classes focused on:

  • Planning healthy meals
  • Managing stress
  • Living a healthy lifestyle

Kho Qhov Muag

Your vision and eye care is important. Vision care covers eye exams and glasses every two years. Members under 20 may qualify for glasses every year.

Free Round-Trip Rides (social trips)

We offer round trips rides at no cost to you to places of worship, gyms, Department of Motor Vehicles, grocery stores, and Medicaid eligibility offices.

Free Smartphone

Free smartphone with unlimited minutes and texts; 10 GB of free mobile hotspot data

Kev kho mob hauv tsev kho mob

Peb daim phiaj them rau:

  • Nursing care
  • Room and board
  • Supplies and equipment
  • Treatment and therapies
  • Diagnostic tests and exams

And after leaving the hospital, a member is not alone. We make sure the follow-up care is available to continue healing at home. We offer up to 14 free meals after your hospital stay.

Cov Kev Pab Tswv Cuab

Sometimes you might need a little help understanding your health care options. You can call Member Services at 1-844-752-9434, Monday – Friday, 8 AM - 8 PM, local time. We will be happy to help.
 

Mental/Behavioral Health Support

Mental health is as important as physical health. That's why we have coverage for both.  This includes:  

  • Comprehensive evaluation and assessment services 
  • Mental health, addiction, and recovery treatment 
  • Medication management 
  • Person-centered care planning and coordination 
  • You or a loved one may experience a mental health crisis and need extra support.  Benefits include: 
    • Short-term crisis response programs 
    • Referral and linkage to other community-based services 
    • Mental health case management 
  • Your child may also benefit from specialized care.  Services for qualifying members include:  
    • Home-based or community-based assessment and treatment 
    • Treatment foster care case management 
    • Therapeutic day treatment 
    • Residential treatment and therapeutic group homes 

No Copays

There are no copayments for:

  • Kev pab tiv thaiv mob nkeeg
  • Annual checkups

There is never a copayment for prescription drugs, medical, or vision care.

While your family’s health care is low-cost or free, the care quality is high. You get:

  • Visits to doctors in our network
  • Treatments at hospitals and clinics
  • Prescription drugs and over-the-counter medicines
     

Tus Xov Tooj Hu Rau Kws Tu Neeg Mob (Nurse Hotline)

Cov lus nug thiab cov xwm txheej kev kho qee zaum tshwm sim thaum lub sij hawm tsis yooj yim. When you have questions about your health, you can call a nurse 24 hours a day, 7 days a week: 1-877-543-3409 (TTY 711).

Peb cov kws tu neeg mob yuav: 

  • Mloog txhua cov tsos mob.
  • Pab rau kev saib xyuas tus kheej.
  • Qhia rau koj txog kev kho mob thaum mus ntsib kws kho mob los sis chaw kho mob ceev.
  • Pab kom koj paub tias yuav tau mus rau tom chav kho mob xwm txheej kub ceev thaum twg.

OnePass Fitness Benefit

Free access to 300+ gyms/local YMCAs and over 14000 virtual fitness options for members age 18+

Kev Saib Xyuas Cev Xeeb Me Nyuam

  • Choice of Doctors.  Find a doctor or OB/GYN you trust in our network. 
  • Cov Kauj Ruam Xub Thawj Txhawm Rau Kev Noj Qab Haus Huv®.  Get extra support and rewards to keep you and your baby healthy. 
  • Prenatal Visits.  Care for you before your baby is born. 
  • Community Doulas.  Community Doulas are community based and offer emotional, physical and informational support services to pregnant women throughout their pregnancy, at labor and delivery and after delivery.  You just need a referral from a provider. 
  • Text4baby.  Receive text messages with helpful tips and reminders. 

Txiav Kev Haus Luam Yeeb

You know the bad health effects of smoking. You know you need to quit. We support you while you quit with coaches and supplies. The only thing you won't get from us is a lecture.

AbleTo

Interactive phone application to help manage stress, anxiety, and depression. For enrollment information please visit the AbleTo website.

Tsheb Thauj Mus Los

Whether you live in the city or in the country, rides are available. Our plan provides up to 12 round trips to and from plan locations. This includes trips to and from the pharmacy to fill your prescriptions.

Cov Ntaub Ntawv Qhia Txog Tswv Cuab

Cov Chaw Muaj Kev Pab Rau Cov Tswv Cuab (opens modal window)

Qhia txog kev rau npe

UnitedHealthcare Community Plan of Virginia - Cardinal Care plan specialists can answer questions.

Hu Rau Peb:
1-844-752-9434 TTY: 711

8 AM txog 8 PM, sij hawm hauv cheeb tsam, Monday - Friday

Enroll in plan (Qhib hauv phab tshiab)
Get the details

Visit the Virginia Department of Medical Assistance Services (DMAS) site or on the DMAS' broker site for more information on eligibility and enrollment.

Virginia Department of Medical Assistance Services (DMAS)

Virginia DMAS Enrollment Site for Brokers

Cov ntaub ntawv tswv cuab

Already a member of UnitedHealthcare Community Plan of Virginia - Cardinal Care? Koj tuaj yeem nkag mus rau peb lub vev xaib uas yog cov tswv cuab nkaus xwb. Print ID cards, chat with a nurse online, and more.

Lub website tswv cuab 

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