Hla mus rau cov ntsiab lus xub thawj
Cov Ntsiab Lus Xub Thawj

UnitedHealthcare Community Plan of Kentucky

Medicaid

Our plan offers a range of physical and behavioral health benefits. View the benefits below to see all that it offers. It's for people who meet income requirements and are eligible for Kentucky Medicaid. We serve pregnant women, children and young adults to age 21, families and adults.

Cov Kev Pab thiab Cov Yam Ntxwv

Kev Saib Xyuas Kho Mob Tus Zoo thiab Tus Muaj Mob

Get the assistance you and your family need to stay healthy, to get better if you are injured or sick or — simply achieve your potential. Some member benefits include:

  • Kev mus pw kho mob hauv tsev kho mob. Koj yuav tsis tau them ib yam dab tsis rau kev kho mob nyob hauv lub tsev kho mob.
  • Lab and X-rays. Lab tests, x-rays and diagnostic imaging are covered.
  • Cov Kev Pab Cuam Kho Mob. Kev mus cuag kev kho mob txhawm rau pab kho kom koj zoo rov qab los sis ua tiav koj lub peev xwm.
  • Tus Xov Tooj Hu Rau Tus Kws Tu Neeg Mob. Tham nrog ib tus kws tu neeg mob 24/7.
  • Kev Mus Ntsib Kws Kho Mob Kom Noj Qab Nyob Zoo (Well Visits). Annual checkups and screenings to help keep you and your family healthy.
  • Shots and Vaccines. Routine shots to help protect against illness.
  • No Copays. You pay nothing for doctor visits or prescriptions.
  • Kev Siv Cuab Yeej Ntsib Kws Kho Mob Nyob Deb Tham (Virtual Visits). Txuas nrog ib tus kws kho mob hauv lub xov tooj smart phone los sis khoos phis tawj tham txog ib tus mob uas tsis yog xwm txheej kub ceev.

Behavioral health care includes mental health (your emotional, psychological, and social well-being) and substance (alcohol and drugs) use disorder treatment and rehabilitation services. All members have access to services to help with mental health issues like depression or anxiety, or to help with alcohol or other substance use disorders.

Talk to your PCP today about any health or behavioral health problems you have. Your PCP will refer you to a behavioral health provider with UnitedHealthcare Community Plan. They can refer you to specialists, and other facilities, such as hospitals and substance abuse and treatment services.

There are some treatments and services that need preapproval before you can get them. To learn more, talk to your doctor.

Tshawb nrhiav tus kws kho mob coj tus cwj pwm

Required care is 100% covered. If you need behavioral health care, your PCP and UnitedHealthcare Community Plan can help coordinate your care.

Peb them rau:

Cov Kev Pab Cuam Fab Kev Noj Qab Haus Huv Ntawm Kev Coj Tus Cwj Pwm

  • Services to help figure out if you have a mental health need (diagnostic assessment services)
  • Kev kho los ntawm tib neeg, pab pawg thiab tsev neeg
  • Mobile crisis management services
  • Facility-based crisis programs
  • Cov kev pab cuam kev fab kev noj qab haus huv ntawm kev coj tus cwj pwm tshwj xeeb rau cov me nyuam yaus uas hlwb tsis zoo los yog hlwb tsis puv
  • Cov kev pab rau fab kev noj qab haus huv ntawm kev coj tus cwj pwm rau tus neeg mob uas tsis pw kho mob
  • Outpatient behavioral health emergency room services
  • Cov kev pab rau fab kev noj qab haus huv ntawm kev coj tus cwj pwm rau tus neeg mob uas pw kho mob
  • Research-based intensive behavioral health treatment
  • Partial hospitalization
  • Other Supportive Services such as: Peer Supports, Comprehensive Community Supports and Targeted Case Management

Cov Kev Pab Fab Kev Siv Tshuaj Tsis Haum

  • Kev kho mob sab nraud opioid
  • Outpatient withdrawal management
  • Non-hospital medical withdrawal management
  • Alcohol and substance use disorder treatment center withdrawal management crisis stabilization
  • Peer Support Services and Targeted Case Management

Additional health resources can be found at liveandworkwell.com or call the Substance Use Disorder Helpline toll-free at 1-855-780-5955. Nrhiav kom tau kev pab, kev txhawb thiab kev kho tus mob uas koj xav tau kom nyob ib lub neej noj qab haus huv zoo tshaj plaws li qhov ua tau.

If you believe you need access to more intensive behavioral health services that UnitedHealthcare Community Plan of Kentucky does not provide, talk with your PCP or call Member Services  1-866-293-1796.

Member Handbook (Lus Askiv) | Member Handbook Addendum (Lus Askiv)

Member Handbook (Español) - Member Handbook Addendum (Español)

Yog tias kuv muaj ib tus mob ntawm kev coj tus cwj pwm uas yog xwm txheej kub ceev ne?

You are always covered for a behavioral health emergency. Ib qho xwm txheej kub ceev txhais hais tias yog ib tus mob ntawm kev coj tus cwj pwm uas tshwm sim tam sid, txov tau txoj sia, mob heev, los yog lwm cov tsos mob uas tos tsis tau yuav tau kho. You may have a mental health, drug, or alcohol use emergency.

Cov kev pab rau xwm txheej kub ceev yeej tau pab them nqi rau tsis hais nyob qhov twg hauv Teb Chaws Meskas. If you think you have a life threatening emergency, call 911 or go to the nearest hospital location where emergency providers can help you.

Thov hu rau peb kom sai li sai tau txhawm rau los mus npaj teem caij taug qab kho tus mob ntawm kev coj tus cwj pwm mus ntxiv tom qab qhov xwm txheej kub ceev.

A mental health crisis is a moment when someone's behavior can put themselves or others in danger, especially if they do not get help, such as:

  • Tso hem thawj los yog tham hais txog yuav ua kom tus kheej raug mob los yog tua tus kheej
  • Tsis muaj kev cia siab
  • Siv lub zog ua phem los yog tswj tsis tau qhov npau taws
  • Poob rau rooj ntxiab, zoo li tsis muaj kev tawm
  • Coj tus cwj pwm phem yam tsis xav txog dab tsi
  • Ntxhov siab, nyob tsis tswm, los yog pw tsis taus
  • Siv dej cawv yeeb tshuaj ntau ntxiv
  • Cais tawm ntawm tej phooj ywg thiab tsev neeg
  • Siab ntsws hloov pauv tas
  • Saib li ua neej nyob tsis muaj qab hau dab tsi

Cov Kev Pab Xwm Txheej Kub Ceev:
Yog koj xav tias koj muaj ib qho xwm txheej kub ceev, tsis hais koj nyob qhov twg, hu rau 911 los yog mus rau ntawm lub tsev kho mob nyob ze tshaj plaws uas muaj cov kws kho mob pab tau koj. Thov hu rau koj tus kws kho mob los yog tus kws kho mob ntawm kev coj tus cwj pwm kom sai li sai tau txhawm rau los mus npaj teem caij taug qab kho tus mob tom qab qhov xwm txheej kub ceev dhau lawm.

If you are experiencing a mental health crisis, call the Behavioral Health Crisis line at 1-855-789-1977

Ntawm no yog Cov Kev Pab rau Tus Mob Ntawm Kev Coj Tus Cwj Pwm uas muaj ntxiv thiab Kev Pab Rau Xwm Txheej Kub Ceev:

For a State Crisis Lines directory, visit: http://dbhdid.ky.gov/crisisnos.aspx

KY HELP Statewide Call Center: 1-833-859-4357 or text HOPE to 96714
toll-free line providing personalized, compassionate assistance and resources for Kentuckians seeking help for a substance use disorder and offering support to their families

Kab Ntawv Txuas Rau Cov Hluas (Teen Link): 1-866-833-6546
Online: http://www.866teenlink.org

Kev Tiv Thaiv Kev Tua Tus Kheej: 1-800-273-8255
Cov Neeg Siv TTY: 1-800-799-4TTY (4889)
Online: http://www.suicidepreventionlifeline.org

Kentucky 988 Suicide and Crisis Lifeline: Call 988 or text 988 on your device
Online: Call 988 | KY Suicide, Mental Health, & Substance Abuse Lifeline or https://988.ky.gov
SAMHSA
Online: www.samhsa.gov/find-help/988

  • Find information on 988, order 988 materials, or download social media shareables

Additional health resources can be found here. Nrhiav kom tau kev pab, kev txhawb thiab kev kho tus mob uas koj xav tau kom nyob ib lub neej noj qab haus huv zoo tshaj plaws li qhov ua tau.

Member Handbook (Lus Askiv) 

Member Handbook (Español) 

Medicaid coverage in Kentucky is extended to 12 months after postpartum delivery for eligible pregnant individuals.   
Tsis muaj ib yam dab tsi uas tseem ceeb dua txoj kev noj qab haus huv thiab noj qab nyob zoo ntawm koj thiab koj tus me nyuam mos liab. Vim li ntawd peb daim phiaj cov kev pab thiaj muaj xws li:
  • Choice of Birth Center. Pick from a large network of hospitals across Kentucky.
  • Kev Xaiv Tus Kws Kho Mob. Nrhiav tau ib tus kws kho mob los yog OB/GYN koj ntseeg siab hauv peb lub network.
  • Cov Kauj Ruam Xub Thawj Txhawm Rau Kev Noj Qab Haus Huv®. Extra support to help you and your baby stay healthy with additional reward opportunities.
  • Kev Mus Ntsib Kws Kho Mob Thaum Lub Caij Cev Xeeb Tub. Kev saib xyuas koj ua ntej koj tus me nyuam mos liab yug los.
  • Cov Kev Pab Tswj Hwm Kho Mob. For high-risk pregnancies during pregnancy and for two months after delivery.
  • Wellhop for Mom & Baby. Connect with a community of moms. Get support and information as you welcome your baby.
  • 14 home delivered meals after delivery.
  • Doula Services for Pregnant Members.
  • Members who attend their 6-week Post-Partum appointment are eligible for a case of 200 diapers
  • Free car seats. Members can receive a car seat when completing their postpartum appointments.

Yog hais tias koj muaj mob hawb pob, ntshav qab zib los yog lwm yam mob, koj tso siab tau rau peb. Our plan makes sure you get the care and services you need. Cov kev pab muaj xws li:

  • Kev kho mob rau tus mob hawb pob thiab tus mob COPD. Exams, testing and supplies are covered.
  • Kev txhawb pab tus mob ntshav qab zib. Medicine, needles and more for managing diabetes. 14 home-delivered meals post discharge from the hospital for diabetic or prediabetic members.
  • Kev kho tus mob raum. Dialysis, medicine and treatments are covered.
  • Mental Health. Testing, medication and treatments are covered.
  • Personal Care Services. If you qualify, get personal help with activities of daily living for individuals with disabilities and ongoing health conditions.
  • Remote patient monitoring. Customized solution using integrated monitoring devices to quickly and easily track biometrics, interventions and custom self-trending reporting for qualified individuals with qualifying conditions.
  • Kidney Resource Solutions. Disease management for program chronic kidney disease stages 4 and 5 and End Stage Renal Disease to delay disease
  • Cancer Support Program. Telephonic and digital case management for both high and low risk member with ANY active cancer diagnosis

Make sure your sight and hearing are at their best. Cov kev pab muaj xws li:

  • Hearing. Hearing services, including hearing aids for enrollees
  • Vision. 
    • Services provided by ophthalmologists and optometrists, including routine eye exams and medically necessary lenses
    • Specialist referrals for eye diseases 
Enrollees younger than 21 are covered for the following:
  • Preventive care: 2 cleanings every 12 months, fluoride treatments and sealants
  • Medically necessary exams and x-rays
  • Medically necessary dental treatment (fillings, oral surgery, gum treatment, root canals, orthodontics)
Enrollees 21 and older are covered for the following:
  • Preventive care: 2 cleaning every 12 months
  • Medically necessary exams and x-rays
  • Medically necessary dental treatments (fillings, oral surgery, gum treatment, root canals, dentures, partials)

Get the medical care and equipment you or a family member needs to recover or live at home. For qualifying individuals with disabilities and ongoing health conditions, benefits include:

  • Equipment and Supplies. In-home medical and safety equipment may be available.
  • Home Health Care. Medical and personal care at home, if needed.

Kev tswj hwm txoj kev kho koj kom noj qab haus huv yog ib qho nyuaj, tshwj xeeb yog koj muaj ntau yam teeb meem mob nyob rau tib lub sij hawm. Yog hais tias koj xav tau kev pab txhawb ntxiv kom noj qab haus huv, peb tuaj yeem pab tau koj. You may have a Care Manager on your health care team. A Care Manager is a specially trained health care worker who works with you and your doctors to make sure you get the right care when and where you need it.

Your Care Manager can:

  • Coordinate your appointments and help arrange for transportation to and from your doctor
  • Support you in reaching your goals to better manage your ongoing health conditions
  • Answer questions about what your medicines do and how to take them
  • Follow up with your doctors or specialists about your care
  • Connect you to helpful resources in your community
  • Help you continue to receive the care you need if you switch health plans or doctors

UnitedHealthcare Community Plan of Kentucky can also connect to you to a Care Manager who has special training in supporting:

  • People who need access to services like care at home may be available
  • Pregnant women with certain health issues (like diabetes) or other concerns (like wanting help to quit smoking)
  • Children from birth to age 5 who may live in stressful situations or have certain health conditions or disabilities

At times, a member of your Primary Care Provider’s (PCP’s) team will be your Care Manager. To learn more about our how you get can extra support to manage your health, talk to your PCP or call Member Services.

View Advance Directives

Adults Lus Askiv | Español
Children Lus Askiv | Español

Tau cov nyiaj pab thiab kev pab txhawb nqa ntxiv. Koj tuaj yeem tso siab rau:

  • Phaj Tshab Rau Kev Noj Qab Haus Huv. Tau txais phaj tshab rau ntawm qhov ua tiav cov kev tiv thaiv kom txhob muaj mob uas tseem ceeb.
  • Kev Kawm Ntsig Txog Kev Noj Qab Haus Huv. Kev cob qhia tsis tau them nyiaj los pab koj kom noj qab haus huv zoo dua qub.
  • Kev Pab Txhais Lus. Hu mus rau ib tus kws pab txhais lus los ntawm Cov Kev Pab Rau Cov Tswv Cuab (Member Services).
  • Programs for Kids and Teens. Free Boys & Girls Club memberships.
  • Quitting Tobacco. Coaches and supplies to help you quit using tobacco.
  • Nkaug koob cua. Receive 30 acupuncture visits per year.

Contact Member Services to learn about extra benefits.

Kev Pab Txhawb Nqa Rau Tus Mob Hawb Pob thiab COPD

Individual care to help control your asthma or COPD.

You may qualify for care management services if you have asthma or COPD. Including respiratory equipment and supplies.

Kev Xaiv Tus Kws Kho Mob

You will have a primary care physician (PCP) who will be your main doctor. Your PCP is the person you should see for most of your care. Tej no muaj xws li cov kev kuaj mob, cov kev kho mob, kev txhaj tshuaj tiv thaiv kab mob, kev kho tej qhov raug mob me thiab cov kev txhawj xeeb txog kev noj qab haus huv. Talk to your PCP about any behavioral health concerns you may have. Koj tus PCP yuav pab tau koj txiav txim siab txog cov kev xaiv ua uas zoo rau koj.

Koj tus PCP yog koj tus kws kho mob tseem ceeb rau:

  • Preventive care.
  • Treatment if you are sick or injured.
  • Referrals to specialists for certain conditions.

Siv peb Lub Cuab Yeej Nrhiav Kws Kho Mob txhawm rau los saib seb koj tus kws kho mob puas nyob hauv peb lub network. Yog koj tsis muaj ib tus kws kho mob los yog hais tias koj tus kws kho mob tsis nyob hauv peb lub network, peb tuaj yeem pab tau koj nrhiav ib tus tshiab nyob ze koj.
 

Choose a Birth Center

Where you have your baby is an important choice. That's why you can pick from a large network of hospitals across Kentucky.

We also encourage you to tour the hospital's birthing center. This way you will be familiar with it. And you'll be more relaxed when you have your baby.

Kev Txhawb Tus Mob Ntshav Qab Zib

Yog koj muaj mob ntshav qab zib, peb yuav pab ua kom lub neej yooj yim me ntsis rau koj. Koj yuav tau txais tshuaj, cov khoom siv thiab kev kawm los pab koj kom noj qab nyob zoo. Koj tseem yuav tau txais cov npav khoom plig rau ntawm qhov kev ua cov kauj ruam los tswj hwm koj tus mob ntshav qab zib.

If you experience a hospital stay and have diabetes or pre-diabetes, you are eligible to receive 14 home delivery meals post discharge.

Our diabetes program also includes self-care training and classes focused on:

  • Planning healthy meals.
  • Managing stress.
  • Living a healthy lifestyle.

Cuab Yeej thiab Cov Khoom Siv Kho Mob

Koj txoj kev noj qab haus huv thiab kev nyab xeeb nyob tom tsev yog qhov tseem ceeb.

Peb daim phiaj (plan) them rau cov cuab yeej kho mob uas xaj rau koj los ntawm koj tus kws kho mob. Qhov no muaj xam nrog rau cov khoom siv xws li:

  • Hospital beds.
  • Oxygen tanks.
  • Wheelchairs or walkers.

Kev Kho Mob Ko Taw

Yog tias koj muaj mob ntshav qab zib los yog teeb meem kev xa ntshav mus thoob lub cev, kev tu txhais taw kom zoo tuaj yeem pab tau koj tiv thaiv kom txhob mob loj ntxiv. Peb muab cov kev kuaj uas koj xav tau los mus pab kom koj ob txhais taw txhob muaj mob.

Our podiatry coverage includes routine foot exams for certain conditions.

Noj qab nyob zoo yog ua ntej tshaj plaws®

Thaum koj cev xeeb tub, koj tau txais kev pab thiab lus qhia los ntawm koj niam, phauj, cov viv ncaus thiab cov phooj ywg hluas nkauj. Txhua zaus cev xeeb tub yuav sib txawv. Qhov kev pab cuam no yuav muab kev txhawb koj mus txog rau thaum koj lub cev xeeb tub. Get pregnancy and parenting support by calling (toll-free) 1-800-599-5985 (TTY 711).

Peb yuav pab tau koj:

  • Nrhiav ib tus kws kho mob rau leej niam thiab tus me nyuam mos liab ob leeg tib si.
  • Kawm kom paub txog kev noj haus, muab lub cev qoj ua hauj lwm thiab kev nyab xeeb.
  • Find out what extra rewards you could be eligible for.
  • Learn about breastfeeding questions and resources in your area.

Kev saib xyuas kho mob rau fab kev noj qab haus huv nyob rau tom vaj tom tsev

Tom qab phais mob los yog muaj ib tus mob hnyav—los yog hais tias koj muaj ib tus mob xiam oob khab—tej zaum koj kuj yuav xav tau kev pab ntxiv rau tej dej num hnub dhau hnub. Yog tau txais lus pom zoo, thiab yog tau xaj los ntawm koj tus kws kho mob, peb daim phiaj yuav them rau:

  • Kws tu neeg mob cov kev pab tu mus ib lub sij hawm luv
  • Cov kev kho mob tshwj xeeb, xws li kev kho lub cev, kev kho kev ua hauj lwm thiab kev kho kom txawj hais lus
  • Home health aide services (help with activities such as bathing, dressing, preparing meals and housekeeping)
  • Cov khoom siv kho mob 

Kev kho mob hauv tsev kho mob

This plan pays for all expenses related to a hospital stay, so you can rest and heal.

Peb daim phiaj them rau:

  • Kev kho mob uas pw hauv tsev kho mob
  • Kev kho mob uas tsis pw hauv tsev kho mob
  • Kev kuaj kab mob, xoos fais fab X-rays thiab lwm yam kev kuaj

Thiab tom qab koj tawm hauv tsev kho mob mus lawm, koj tsis nyob ib leeg. We make sure you get follow-up care to continue healing at home.

Interpreters

Your doctor and you need to understand each other. Not speaking  the same language could make this difficult. We can arrange for a medical interpreter to be at your appointments at no cost (or free).

We also have people in member services who speak more than one language. Chances are, we have someone who speaks your language or they can connect you with our interpreter service which currently supports 200 +/- languages.

Kev Kho Tus Mob Raum

Mob raum yog ib qho teeb meem mob loj heev. Tom qab ob lub raum tsis ua hauj lwm lawm, cov kev kho tus mob, hu ua lim ntshav los yog hloov raum tshiab yuav tau muaj kom thiaj muaj txoj sia nyob. Kev lim ntshav yog siv ib lub tshuab los tu cov ntshav kom huv li thaum lub raum tsis tau muaj mob ua.

Peb daim phiaj muaj xws li:

  • Kev lim ntshav.
  • Cov tshuaj.
  • Kev kawm txog kev noj qab haus huv thiab kev pab txhawb.
  • Hloov qhov khoom nrog cev tshiab yog hais tias yuav tau ua.

Kuaj kab mob & xoos fais fab X-rays

Kev paub tias dab tsi tsis yog lawm thiab nrhiav pom qhov ntawd thaum ntxov yuas ua rau muaj kev pab tau. Peb daim phiaj them rau:

  • Kuaj kab mob thiab kev kuaj.
  • Xoos fais fab X-rays, yees duab thiab lwm yam kev yees duab.

Peb yuav pab koj kom tau txais tej ntaub ntawv qhia paub uas yuav tsum tau kho koj txoj kev noj qab haus huv zoo dua qub los yog nyob rau ntawm qhov koj ua tau zoo tshaj plaws.

Kev Pab Txhais Lus

You can receive information in your preferred language. Tsuav yog koj thov txog xwb. We also have people at our customer service centers who speak more than one language. Qhov zoo ces, peb muaj ib tus uas hais tau koj hom lus los yog nws txuas tau koj rau peb qhov kev pab txhais lus uas muaj ntau tshaj 200 hom lus.

Cov Tshuaj

Our plan includes prescription drugs and refills with no copays. We also cover over-the-counter medicines with a written order from your doctor.

And we make getting your medicine easy. You can fill your prescriptions at:

  • Local pharmacies

Cov Kev Pab Tswv Cuab

Sometimes you might need a little help understanding your health care options. With us, you have someone you can call. We’ll answer your questions simply and completely.

We can also help you find:

  • Home care providers
  • Dentists and vision providers
  • Help finding housing, transportation and other community services
  • Locating or changing a Primary Care Provider (PCP)

Mental Health Services for Children and Youth

Problems such as depression and anxiety can also be challenging for children and teens.

There are no costs for covered services. We have therapists and doctors for youth and teens that can address their specific behavioral health or substance use. Help get them extra support to live a heathier life.

Additional Resources:

Kentucky 988 Suicide and Crisis Lifeline: Call 988 or text 988 on your device

Online: Call 988 | KY Suicide, Mental Health, & Substance Abuse Lifeline or https://988.ky.gov

Teens can connect with teens during specific hours: 1-866-833-6546, teenlink@crisisclinic.org, www.866teenlink.org.

Dailystrength.org is an online support resource that provides over 500 support communities for people facing similar life challenges, medical conditions and mental health issues.

No Cost for Covered Services

Get the quality health care you deserve at no cost for covered services. You get:

  • Care from highly skilled and compassionate doctors.
  • Treatments at respected hospitals and clinics.
  • Home medical equipment and supplies to help you be at your best.

Tus Xov Tooj Hu Rau Kws Tu Neeg Mob (Nurse Hotline)

Cov lus nug thiab cov xwm txheej kev kho qee zaum tshwm sim thaum lub sij hawm tsis yooj yim. When you have questions about your health, you can call a nurse 24 hours a day, 7 days a week, 365 days a year: 1-800-985-3856 (TTY 711).

Peb cov kws tu neeg mob yuav:

  • Mloog txhua cov tsos mob.
  • Pab rau kev saib xyuas tus kheej.
  • Qhia rau koj txog kev kho mob thaum mus ntsib kws kho mob los sis chaw kho mob ceev.
  • Pab kom koj paub tias yuav tau mus rau tom chav kho mob xwm txheej kub ceev thaum twg.

Nurse Visits

Sometimes continued care is needed after leaving the hospital or urgent care. For example, after a serious illness, surgery or injury. In these cases, a nurse may make home visits to:

  • Provide medical care.
  • Answer any questions and concerns.

Prenatal Visits

Your pregnancy is a walk you’ll want to make with the help of your friends, family and a pregnancy doctor, called an Ob-Gyn. With our plan, you also can receive gift cards for seeing your pregnancy doctor before and after having your baby.

All the visits at the pregnancy doctor’s clinic are covered, no cost to you. Seeing your doctor at all the visits before and after will help keep you and your baby as healthy as possible. 

At these visits, the clinic will:

  • Make sure both you and your baby are healthy.
  • Explain what to expect at each stage of your pregnancy.
  • Answer all of your questions.

We at UHC are excited for you and wish you the best for you and your family.

Programs for Kids and Teens

Kids with positive role models make more healthy choices. That's why we provide free memberships to participating Boys & Girls Clubs in your area.

Along with fun and games, these clubs offer help with:

  • Homework.
  • Mentoring.
  • Coaching.

Txiav Kev Haus Luam Yeeb

The Kentucky Tobacco Quit line gives you one-on-one help to quit smoking. If you're ready to make a change, call 1-800-QUIT-NOW (1-800-784-8669) to join. Or visit www.quitnowkentucky.org for more information about:

  • Deciding if you're ready to quit
  • Planning to quit
  • Staying on track after you quit

Residential Care

After a serious illness, surgery or injury you may need extra nursing and therapy. If needed, our plan covers short stays in a rehabilitation center where you can heal. Included are:

  • Nursing home services.
  • Help with activities of daily living.
  • Physical, occupational and speech therapy.

Cov Koob Tshuaj thiab Tshuaj Txhaj Tiv Thaiv Kab Mob

Kev txhaj tshuaj raws sij hawm yuav pab tau koj tiv thaiv kom txhob muaj mob.

Peb daim phiaj them rau:

  • Recommended shots and vaccines
  • Influenza shots
  • COVID vaccine

Cov Kev Pab Cuam Kho Mob

Kev kho mob rau lub cev, ua taus hauj lwm thiab hais tau lus yuav pab tau koj kom zoo los ntawm ib qho raug mob los yog ib tus mob loj, kom mus txog rau qhov koj muaj peev xwm ua tau.

Our plan provides:

  • Occupational therapy.
  • Physical therapy.
  • Speech therapy.
  • In-home therapy.

Tsheb Thauj Mus Los

Transportation services:

  • Emergency: If you need emergency transportation (an ambulance), call 911.
  • Non-emergency: Non-emergency medical transportation is available if you can’t get a free ride to a covered service.

How to get non-emergency transportation

Kentucky Medicaid will pay to take some members to get medical services covered by Kentucky Medicaid. If you need a ride, you must talk to the transportation broker in your county to schedule a trip.

Each county in Kentucky has a transportation broker. You can only use the transportation broker for a ride if you can’t use your own car or don’t have one. If you can’t use your car, you have to get a note for the transportation broker that explains why you can’t use your car. If you need a ride from a transportation broker and you or someone in your household has a car, you can:

  • Get a doctor’s note that says you can’t drive.
  • Get a note from your mechanic if your car doesn’t run.
  • Get a note from the boss or school official if your car is needed for someone else’s work or school.
  • Get a copy of the registration if your car is junked.
  • Kentucky Medicaid doesn’t cover rides to pick up prescriptions.

For a list of transportation brokers and their contact information, please visit the website www.chfs.ky.gov/dms/ or call Kentucky Medicaid at 1-800-635-2570. For more information about transportation services, call the Kentucky Transportation Cabinet at 1-888-941-7433.

The hours of operation are 8:00 AM to 4:30 PM ET, Monday through Friday; and 8:00 AM to 1:00 PM ET, Saturday. If you need a ride, you have to call 72 hours before the time that you need the ride. If you have to cancel an appointment, call your broker as soon as possible to cancel the ride.

You should always try to go to a medical facility that is close to you. If you need medical care from someone outside your service area, you have to get a note from your PCP. The note has to say why it is important for you to travel outside your area. (Your area is your county and the counties next to it).c

Modivcare is a transportation vendor partner who offers non-Emergency stretcher transportation services to UHC KY Medicaid Members. To schedule a ride, Members or Member representatives can call 1-899-918-8996. For the best service, please call at least 1 week in advance of appointment for scheduling needs.

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  • Checkups for children.
  • Screenings for adults.
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Wellhop for Mom & Baby

Connect with other expectant moms. Get support and information during your pregnancy and after you deliver. This program is part of your health plan and there is no extra cost to you.
Here’s how it works:

  • Join video conversations every other week with women who have similar due dates and a group leader.
  • Chat and share experiences with moms from your group on the Wellhop app or website.
  • Visit the Wellhop library. You’ll find articles, videos and more.

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